Dispatch and Driver Management Software

Routes That Run in More Than One Direction

In circular operations, trucks bring material in, take product out, and collect returns on the same day. Dispatchers and drivers use Loop ERP to:

Coordinate pickups of returns, cores, scrap, and post-consumer material
Schedule drop-offs to processors, refurbishers, and downstream buyers
Give drivers handling instructions based on grade or condition
Route trucks across yards, customer sites, and recycling facilities

Every stop a driver completes updates the load it belongs to.

Frequently Asked Questions

Everything you need to know about Loop ERP

Can Loop ERP handle large-scale operations?

Yes. Loop ERP is built on NetSuite, the same platform used by enterprise operators, multi-site businesses, and high-volume processors. It handles multi-entity accounting, consolidated reporting across locations, high daily transaction volumes, and complex settlement structures without slowing down. If you are running one site today and five next year, you do not need to replatform to keep up.

How long does it take to implement Loop ERP?

Implementation time varies, depending on the number of locations, material streams, and integrations involved (scales, cameras, payment processors, third-party logistics). The Loop ERP team handles data migration, workflow configuration, integration, and training in parallel, and we work directly with your operations leads, not just IT, so the system matches how your business actually runs on day one.

What support does Loop ERP offer?

Loop ERP provides implementation support, training for operations and finance teams, and ongoing technical support after go-live. Clients get access to documentation, how-to guides, and direct consultation with our team for troubleshooting, configuration changes, and new workflow setup. Support is handled by people who understand the difference between a ticketing issue and a grading exception, not a generic help desk working from a script.

How secure is Loop ERP?

Loop ERP runs on Oracle NetSuite, so your data lives inside enterprise cloud infrastructure with encryption in transit and at rest, role-based access, and audit logging on every transaction. Ticket edits, grade changes, and settlement adjustments all carry a user stamp and timestamp. If a record is overridden or reclassified, you can see who did it and when, which matters for disputes, audits, and internal controls.

How do drivers receive their assignments?

Drivers use Loop ERP's mobile app to see their assigned routes and stops for the day. From the app they confirm pickups and drop-offs, capture signatures, and report problems such as a blocked container or a load that doesn't match the order. Dispatchers see those updates on the dispatch board as they come in, without phone calls back to the office.

Can one route include pickups and deliveries?

Yes. A single route can mix customer deliveries, scrap or container pickups, partner returns, and recycling hauls. Dispatchers assign stops based on driver shift, territory, vehicle capacity, and the type of material a driver is cleared to haul, which helps fill trucks in both directions and cut empty miles across your service area.

How is chain of custody recorded during transport?

Each handoff records who had the load, when it changed hands, its condition at pickup and drop-off, and who confirmed receipt. That history stays attached to the load in the ERP, so when material arrives at the scale or a customer site, its path is documented for audits, customer questions, and settlement.

How is this different from Dispatch Portals?

Dispatch and Driver Management schedules your drivers and trucks: routes, stops, assignments, GPS tracking, and fleet usage. Dispatch Portals is the shipping desk for outbound material, where warehouse teams pick by grade, prepare paperwork, and coordinate carriers and transfers. Many operations use both, with portals handling what ships and driver management handling the trucks that haul it.

Dispatch and Driver Management Software for Materials Operations

What It Does

What is dispatch and driver management in an ERP?

Key Features

Central Dispatch Board

Driver Assignment and Workload Balancing

Mixed Multi-Stop Routes

Mobile App for Drivers

Chain-of-Custody at Every Handoff

GPS Tracking and ETAs

Return Pickups Tied to RMAs

Vehicle and Fleet Management

Dispatch Exception Handling

Routes That Run in More Than One Direction

Know Where Every Truck and Load Stands

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